Healthy Homes for Wellbeing

Healthy Homes for Wellbeing

Our project, Healthy Homes for Wellbeing, provides free energy advice and free LEAP home visits for those who are eligible in Exeter, Mid Devon, East Devon, Teignbridge and Torbay. Our four Home Energy Advisers give practical energy advice and support to the vulnerable and fuel poor at drop-in energy advice clinics and events across the region, and during LEAP home visits.

Need help? Find us at the following venues.

EXETER

  • Civic Centre, Paris Street, EX1 1JJ
    1st Monday every month, 10.30 – 12.30
  • Beacon Community Centre, Beacon Lane, EX4 8LZ
    3rd Friday every month, 10.00 – 12.00
  • St Sidwell’s Community Centre, Sidwell St, EX4 6NN
    4th Wednesday every month, 12.00 – 14.00

CREDITON

  • Crediton Clinic – new venue and times to be confirmed soon

TIVERTON

  • CHAT, Phoenix Lane, EX16 6LU
    2nd Tuesday every month, 10.00 – 12.00

CULLOMPTON

  • Community Centre, Pye Corner, EX15 1JX
    last Friday every month, 10.00 – 12.00

Clinics will soon be available in East Devon, Teignbridge and Torbay

What is LEAP? What do the home visits involve?

LEAP stands for Local Energy Advice Partnership, and is a free service run by AgilityEco which provides important advice, support and energy saving measures to eligible households. To learn more about LEAP, take a look at their website. Our fully trained home energy advisers provide:

  • Energy saving tips
  • The installation of free energy saving measures (eg LED light bulbs, draught proofing, radiator reflectors)
  • Help with changing supplier or tariff and applying for discounts
  • Referral for help with benefits and debt (incl water debt)
  • Information about grant availability for insulation and heating
  • Signing up for priority services register
  • Referral for Fire Safety Checks
  • Information and help with Smart Meters
Eligibility

The criteria for eligibility are deliberately broad to cater for the wide range of issues that contribute to vulnerability and fuel poverty. To be eligible for home visits, only one criteria needs to be met including having a low income; receiving tax credits, housing benefits, income and disability related benefits;  have a long term illness (physical or mental) or disability; recent bereavement.

For more information on eligibility have a look at the LEAP eligibility page.

Referrals and frontline worker training

Do you know of somebody who’s struggling to keep their home warm or paying too much for their energy? Tell them about our project and ask them if they are interested in free advice and a home visit. Read our Referrers guidance page and project updates for further information. To refer someone to us, please complete the referral form, or conatct us by phone or email as below.

We provide talks to community groups so please contact us to arrange one.

We also provide training for frontline workers to help them make referrals and to offer energy advice. If you are a frontline worker or manage a service and would like to arrange a short training for your staff and volunteers contact us: email or ring 01395 276734/07731 540215
Download the information flyer which you can display on a notice board or send to your networks.

With thanks to our partners and funders