Healthy Homes for Wellbeing

Healthy Homes for Wellbeing

 

Our project, Healthy Homes for Wellbeing, provides free energy and money saving advice and free LEAP home visits for those who are eligible (and when it is safe to do so) in Exeter, Mid Devon, East Devon, Teignbridge and Torbay.

Our six Home Energy Advisers give practical energy advice and support to the vulnerable and fuel poor; our aim is to help residents save money and stay warm in their homes.

Our services include:

  • General advice
  • In depth telephone advice assessments
  • Home visits
  • Drop-in energy advice clinics
  • Energy Cafes via Zoom
  • Talks and Webinars

We’ll help you with:

  • tariff checks and supplier switching
  • applying for the Warm Home Discount
  • registering for Priority Services Register
  • energy and water saving tips and advice
  • grants for insulation and heating
  • heating control advice
  • smart meters
  • referrals for help with benefits and debts

 

Need help for yourself or for a client?

Call us on 0800 772 3617

Email us at healthyhomes@ecoe.org.uk

Check out our list of clinics, events and webinars.
Come along to one of our drop-in advice clinics, or register to attend one of our Energy cafes or webinars.

To make a referral please use our online referral form

What is LEAP? What do the home visits involve?

LEAP stands for Local Energy Advice Partnership, and is a free service run by AgilityEco which provides important advice, support and energy saving measures to eligible households. We are the LEAP partner for Exeter, Mid Devon, East Devon, Teignbridge and Torbay. To learn more about LEAP, take a look at their website. Our fully trained home energy advisers provide:

  • Energy saving tips
  • The installation of free energy saving measures (eg LED light bulbs, draught proofing, radiator reflectors)
  • Help with changing supplier or tariff and applying for discounts
  • Referral for help with benefits and debt (incl water debt)
  • Information about grant availability for insulation and heating
  • Signing up for priority services register
  • Referral for Fire Safety Checks
  • Information and help with Smart Meters
Eligibility

The criteria for eligibility are deliberately broad to cater for the wide range of issues that contribute to vulnerability and fuel poverty. To be eligible for home visits, only one criteria needs to be met including having a low income; receiving tax credits, housing benefits, income and disability related benefits;  have a long term illness (physical or mental) or disability; recent bereavement.

For more information on eligibility have a look at the LEAP eligibility page.

Referrals and frontline worker training

Do you know of somebody who’s struggling to keep their home warm or paying too much for their energy? Tell them about our project and ask them if they are interested in free advice and a home visit. Read our Referrers guidance page and project updates for further information. To refer someone to us, please complete the referral form, or conatct us by phone or email as below.

We provide talks to community groups (via Zoom) so please contact us to arrange one.

We also provide training for frontline workers to help them make referrals and to offer energy advice. If you are a frontline worker or manage a service and would like to arrange a short training for your staff and volunteers contact us: email or ring 0800 772 3617
Download the information flyer which you can display on a notice board or send to your networks.

With thanks to our partners and funders