Healthy Homes for Wellbeing

Healthy Homes for Wellbeing

Important Update to services re COVID-19 – read here

Our project, Healthy Homes for Wellbeing, provides free energy advice and free LEAP home visits for those who are eligible in Exeter, Mid Devon, East Devon, Teignbridge and Torbay. Our five Home Energy Advisers give practical energy advice and support to the vulnerable and fuel poor at drop-in energy advice clinics and events across the region, and during LEAP home visits.

Need help for yourself or for a client?

To make a referral please use our online referral form

Or come along to one of our drop in advice clinics. You can find details of all of our clinic venues here . If you bring a recent energy bill or statement we’ll be able to check for a better tariff. We’ll also help to address any energy queries you may have including applying for the £140 Warm Homes Discount or finding out about funding for boiler replacements and insulation. If you are eligible for a free LEAP home visit we can arrange that too.

What is LEAP? What do the home visits involve?

LEAP stands for Local Energy Advice Partnership, and is a free service run by AgilityEco which provides important advice, support and energy saving measures to eligible households. To learn more about LEAP, take a look at their website. Our fully trained home energy advisers provide:

  • Energy saving tips
  • The installation of free energy saving measures (eg LED light bulbs, draught proofing, radiator reflectors)
  • Help with changing supplier or tariff and applying for discounts
  • Referral for help with benefits and debt (incl water debt)
  • Information about grant availability for insulation and heating
  • Signing up for priority services register
  • Referral for Fire Safety Checks
  • Information and help with Smart Meters

The criteria for eligibility are deliberately broad to cater for the wide range of issues that contribute to vulnerability and fuel poverty. To be eligible for home visits, only one criteria needs to be met including having a low income; receiving tax credits, housing benefits, income and disability related benefits;  have a long term illness (physical or mental) or disability; recent bereavement.

For more information on eligibility have a look at the LEAP eligibility page.

Referrals and frontline worker training

Do you know of somebody who’s struggling to keep their home warm or paying too much for their energy? Tell them about our project and ask them if they are interested in free advice and a home visit. Read our Referrers guidance page and project updates for further information. To refer someone to us, please complete the referral form, or conatct us by phone or email as below.

We provide talks to community groups so please contact us to arrange one.

We also provide training for frontline workers to help them make referrals and to offer energy advice. If you are a frontline worker or manage a service and would like to arrange a short training for your staff and volunteers contact us: email or ring 0800 772 3617
Download the information flyer which you can display on a notice board or send to your networks.

With thanks to our partners and funders