Healthy Homes for Wellbeing

Healthy Homes for Wellbeing provides free energy and money saving advice for people living in Exeter, Mid Devon, East Devon, Teignbridge and Torbay.

Our team of Home Energy Advisers will provide practical energy advice and support with the aim of helping as many residents save money and stay warm in their homes.

We’ll help you with:

  • tariff checks and supplier switching
  • applying for the Warm Home Discount
  • registering for Priority Services Register
  • energy and water saving tips and advice
  • grants for insulation and heating
  • heating control advice
  • smart meters
  • referrals for help with benefits and debts

Residents – please complete our referral form, or contact us by phone or email.

What is LEAP? What do the home visits involve?

LEAP stands for Local Energy Advice Partnership, and is a free service run by AgilityEco which provides important advice, support and energy saving measures to eligible households. We are the LEAP partner for Exeter, Mid Devon, East Devon, Teignbridge and Torbay Councils.  To learn more about LEAP, take a look at their website.

Our fully trained home energy advisers provide:

  • Energy saving tips
  • The installation of free energy saving measures (eg LED light bulbs, draught proofing, radiator reflectors)
  • Help with changing supplier or tariff and applying for discounts
  • Referral for help with benefits and debt (incl water debt)
  • Information about grant availability for insulation and heating
  • Signing up for priority services register
  • Referral for Fire Safety Checks
  • Information and help with Smart Meters
LEAP Eligibility

The criteria for eligibility are deliberately broad to cater for the wide range of issues that contribute to vulnerability and fuel poverty.

To be eligible for a LEAP home visit, one of the following criteria must be met:

  • having a low income;
  • receiving tax credits, housing benefit, income or disability related benefits;
  • have a long term illness (physical or mental) or disability;
  • recent bereavement.

For more information on eligibility have a look at the LEAP eligibility page.

Referrals and frontline worker training

Do you know of somebody who’s struggling to keep their home warm or paying too much for their energy? Tell them about our project and ask them if they are interested in free advice and a home visit. Read our Referrers guidance page and project updates for further information.

To refer someone to us, please complete the referral form, or contact us by phone or email.

We provide free talks to community groups so please contact us to arrange one.

We also provide training for frontline workers to help them make referrals and to offer energy advice. If you are a frontline worker or manage a service and would like to arrange a short training for your staff and volunteers contact us.

Download the information flyer which you can display on a notice board or send to your networks.

With thanks to our partners and funders