Winter Warmth 2024

The reality is that people in Devon will likely die from cold weather this winter.  Fuel poverty exacerbated by hard to heat homes, associated health conditions such as respiratory and cardiovascular issues. Rising energy costs will bring the most challenging winter we have seen for many years. Staying warm will be an immense struggle for many households.

This year for the first time since 2021, our usual funded routes to support broken heating repairs and replacements have ended prematurely (higher demand than usual). And we only have 1 funded white goods scheme available this year instead of 2. We are already experiencing high levels of demand with fewer solutions available.

How you can help

Our Hardship Fund has been designed to direct funding to households most in need of support.  Each donation means we can do more to keep others warm this winter.

Support our Winter Warmth Campaign via our JustGiving Campaign by donating here.

BACS and cheque payments also possible, please contact healthyhomes@ecoeadvice.org.uk for more information.

Our Healthy Homes for Wellbeing  project, which started in November 2017, provides free practical energy advice and support to the vulnerable and fuel poor at drop-in energy advice clinics, other events across the region, and during LEAP home visits in Exeter, Mid Devon, East Devon, Teignbridge and Torbay. Our 0800-telephone energy advice line is busy year round, with significant increase in call numbers between October and April.

We help around 500 households every month, with advice on energy bills, debts, grants, benefits, and energy saving advice. We’ll do whatever we can to support the local community to stay warm, happy and healthy in their homes all year round.

Our Hardship Fund

We have seen too many examples of extreme poverty. In many situations just a small grant can make all the difference to a struggling household.

There are charities, local and national, that offer hardship grants, but their application process often means it would take too long. And sometimes there simply aren’t any grants or easy solutions to the problems we encounter.

We created our own Hardship Fund in 2019, which now enables us to make a world of difference with just a small intervention, like providing an oil-filled electric heater or blankets, paying for boiler repairs or replacing a broken fridge or cooker for a family struggling on minimal benefits. We can also support households with fuel vouchers and food vouchers when needed.

This year, the need is greater than ever. Many households are facing unbearable financial pressures, with rising energy bills, cuts to winter fuel payments, and the ongoing cost-of-living crisis. We are grateful for all of your support – even the smallest of donations can help us to make a real difference in the local community.

Tara Bowers, Co-CEO, ECOE Advice